Orders placed before the cut-off time will ship the same business day (local warehouse time):

Eastern Time (ET)

• 4:00 PM — Most locations
• 2:00 PM — Reading, PA
• 3:00 PM — West Chester Township, OH

Central Time (CT)

• 4:00 PM — Most locations
• 3:00 PM — Fort Worth, TX

Pacific Time (PT)

• 4:00 PM — Most locations
• 3:00 PM — Fresno, CA

• Orders placed after the cut-off time will ship the next business day
• Warehouses operate Monday to Friday only (closed on weekends)

We use the following courier companies to ship our orders:

• UPS
• FedEx
• SpeeDee

Most shipments are sent using standard ground shipping services.

In certain cases, when the delivery address is located in a remote or hard-to-reach area, the carrier may transfer the package to a local delivery partner for the final portion of the delivery.

In these situations:

• The first leg of the shipment is handled by UPS, FedEx or SpeeDee
  
• The final delivery may be completed by a local carrier
  

Because multiple carriers may be involved, delivery times and tracking updates may vary.

Customers in remote areas may need to contact the final delivery carrier directly for the most accurate tracking and delivery information.

Yes.

Once your order has been shipped from the warehouse, tracking numbers will be provided so you can track your shipment.

For the most accurate and up-to-date information, we strongly recommend copying and pasting your tracking number directly into the carrier’s official website.

Third-party tracking applications (such as Shop Pay) may display delayed or inaccurate updates.

For this reason, we recommend tracking your shipment directly through the carrier.

UPS Tracking:
https://www.ups.com

FedEx Tracking:
https://www.fedex.com

SpeeDee Delivery Tracking:
https://speedeedelivery.com/track-a-shipment/

What are the warehouse shipping cut-off times for same day shipping?

Any order placed after these cut-off times will be shipped the following business day

The warehouses are only open from Mon-Fri and closed on weekends.

🚚 Delivery Speed

• 1–2 business days for shipments within the same or neighboring state
  
• 1–3 business days for most U.S. orders
  

Many orders delivered locally are often received the next business day, depending on the carrier and location.

Important Notes

• Warehouses operate Monday–Friday only (closed weekends & holidays)
  
• Cut-off times are strictly enforced by each warehouse
  
• Larger (freight/LTL) orders may have earlier cut-off times
  

🕒 Warehouse Locations & Same-Day Shipping Cut-Off Times

Cut-off times for same-day shipping are based on the local time zone of each warehouse location.
Orders placed after the cut-off time will ship the next business day.

💡 Shipping Tip (Important)

To receive faster delivery:

• Choose products from the warehouse closest to your shipping address
  
• Try to order items from the same warehouse whenever possible
  
• Items shipping from a nearby warehouse may arrive sooner.
  

🟢 Eastern Time (ET)

Standard Cut-Off: 4:00 PM ET

• Duluth, GA — 4:00 PM ET
  
• McDonough, GA — 4:00 PM ET
  
• Orlando, FL — 4:00 PM ET
  
• Middleborough, MA — 4:00 PM ET
  
• Reading, PA — ⚠️ 2:00 PM ET (earlier cut-off)
  
• West Chester Township, OH — ⚠️ 3:00 PM ET (earlier cut-off)
  

🟡 Central Time (CT)

Standard Cut-Off: 4:00 PM CT

• Lockport, IL — 4:00 PM CT
  
• Olathe, KS — 4:00 PM CT
  
• Fort Worth, TX — ⚠️ 3:00 PM CT (earlier cut-off)
  

🔵 Pacific Time (PT)

Standard Cut-Off: 4:00 PM PT

• Reno, NV — 4:00 PM PT
  
• Fresno, CA — ⚠️ 3:00 PM PT (earlier cut-off)
  

We operate using multiple U.S.-based warehouses to provide faster delivery and the lowest possible pricing.

If your order includes items stored in different warehouse locations, your order will be split into multiple shipments, and each warehouse will ship its items separately.

This typically happens when:

• Products in your cart are stocked in different warehouses
• Certain brands or styles are only available in specific locations

📦 What to expect:

• You will receive multiple packages
• Each shipment will have its own tracking number
• Packages may arrive on different days

This system allows us to ship your order faster and keep prices low, but it may result in separate deliveries.

💡 Tip: To receive your order in fewer packages, try selecting products from the same warehouse whenever possible. Your shipping cost stays the same either way — free on orders $250+, or one flat $14.99 fee under $250 — but fewer warehouses means fewer separate deliveries to track.

No.

We do not typically ship using USPS (United States Postal Service).

All orders are shipped using:

• UPS
• FedEx
• SpeeDee

These carriers provide faster, more reliable delivery and better tracking visibility, which helps ensure a smoother experience for our customers.

📦 Exception (Remote Areas):
In some cases, when a delivery address is located in a very remote or rural area, the carrier may transfer the package to USPS for the final portion of the delivery.

In these situations:

• The shipment is initially handled by UPS or FedEx
• The final delivery may be completed by USPS

Because multiple carriers may be involved, delivery times and tracking updates may vary slightly.

Why We Cannot Change the Shipping Address

Our fulfillment warehouses operate using large automated systems designed to process thousands of orders quickly and efficiently.

Once an order enters the warehouse system:

• the inventory is immediately allocated to the order

• the order enters the automated picking and packing process

• the warehouse does not allow manual order changes

• warehouse staff cannot interrupt the automated workflow

Because of this, the warehouse does not allow us to contact them to change or edit an order once it has been submitted.

---

If You Entered the Wrong Shipping Address

If you realize that the shipping address is incorrect, YOU must contact the courier company directly.

Where to find your courier and tracking numbers The name of the courier carrying your shipment and your tracking number(s) are both listed in your shipping confirmation email and on your order history page.

Follow these steps carefully:

• Contact the courier company on the same day you receive your tracking number(s).

• Requests made the following day are usually too late and cannot be processed.

---

⏰ Important Time Window

Address corrections must be requested between 7:00 PM and 9:00 PM — in the time zone of the warehouse the order is shipping from — on the same day the tracking number is issued.

Requests made outside this time window will not be processed by the courier.

---

Information You Must Provide to the Courier

When contacting the courier company, you must have the following information ready:

• the correct shipping address

• all tracking numbers associated with your order

If your order shipped from multiple warehouses:

• each shipment will have its own tracking number

• each tracking number must be updated individually with the courier

---

⚠️ Important Notice

Once the courier accepts the shipment and the package enters their transportation network, we are no longer able to intervene or make changes on your behalf.

---

Important Reminder Before Placing Your Order

Before completing checkout, please carefully verify:

• your shipping address

• your postal code

• your unit or apartment number (if applicable)

Customers who have multiple saved shipping addresses in their account should ensure the correct address is selected before placing their order.

Old or outdated saved addresses are one of the most common causes of incorrect shipping addresses.

---

⚠️ IMPORTANT: Once an Order Is Placed, the Shipping Address Can Only Be Changed by YOU

• Once your order is successfully paid on our website, it is immediately transmitted electronically to an independent third-party fulfillment warehouse for processing and shipping.

• These warehouses operate using fully automated order processing systems that handle thousands of orders every day.

• Because of this automated workflow, orders cannot be edited, cancelled, or modified once they are submitted to the warehouse system. This includes changes to the shipping address.

• The shipping address used for the order is the address entered or selected by the customer during checkout.

---

Why We Do Not Intervene With Courier Deliveries

Our company operates using a wholesale-style business model that allows us to offer extremely competitive pricing.

To keep our prices as low as possible:

• orders are processed through fully automated warehouse systems

• shipments are handled directly by the courier companies

• customers manage delivery-related requests directly with the courier

Providing manual courier intervention or shipment management would require additional staff and operational costs, which would significantly increase product prices.

Many traditional retail websites provide this type of service, but their prices are typically 20–30% higher to cover those additional costs.

Our system allows us to keep our operating costs low and pass those savings directly to our customers.

 

No, we do not have a showroom or physical retail location.

Our business is designed as a direct-to-consumer wholesale operation, which allows us to keep our overhead extremely low and pass those savings directly on to our customers.

Operating a showroom or retail space would significantly increase costs such as rent, staffing, and inventory handling — and those costs would ultimately be reflected in higher prices.

Instead, we focus on:

• Offering the lowest possible prices
• Providing fast and efficient shipping directly from our warehouses
• Giving access to a much larger inventory than a physical store could offer

By operating exclusively online, we are able to maintain better pricing, broader selection, and faster fulfillment than traditional retail stores.

At this time, we do not offer expedited or rush shipping options.

Our system is designed around flat-rate shipping and automated warehouse processing, which allows us to keep pricing low and operations efficient.

Because orders are:

• Automatically transmitted to multiple independent warehouses
• Processed in high-volume, batch-based systems
• Shipped using pre-negotiated flat-rate courier services

We are unable to manually prioritize, modify, or expedite individual orders once they are placed.

Offering rush processing or expedited shipping would require:

• Manual intervention
• Priority handling fees
• Changes to our shipping structure

These changes would significantly increase our operating costs — and ultimately result in higher prices for all customers.

Instead, we focus on:

• Fast standard processing times
• Efficient warehouse fulfillment
• Keeping shipping costs as low as possible

If your order is time-sensitive, we strongly recommend placing your order as early as possible.

Once your order has been shipped, delivery is handled entirely by the courier. Unfortunately, we do not have control over transit times or the ability to speed up shipments once they are in the courier’s network.

Delays can occur due to factors outside of our control, including:

• Severe weather conditions (snowstorms, extreme cold, etc.)
• High shipping volumes during holidays and peak seasons
• Courier network congestion
• Labour disruptions or strikes
• Transportation delays (flights, trucks, rail, etc.)
• Remote delivery areas or last-mile limitations

Please note:

• We cannot prioritize, reroute, or accelerate shipments once they have been shipped
• Couriers operate independently and follow their own delivery schedules

Our business model is designed to offer low shipping costs and competitive pricing, which means we use standard ground shipping services rather than premium expedited options.

For time-sensitive orders, we strongly recommend:

• Placing orders well in advance
• Not waiting until the last minute
• Keeping sufficient inventory for your business needs

We appreciate your understanding, as these factors are outside of our control.

If your tracking shows “Delivered”, the shipment is considered successfully completed by the carrier.

At that point, responsibility for the package transfers to the customer. 

📦 Important

• We are not responsible for packages marked as delivered by the carrier
• This includes packages that may be:
– Lost after delivery
– Stolen (porch piracy)
– Misplaced at the delivery location

This policy is strictly enforced due to the high volume of delivery-related fraud and theft.

🚚 Carrier Responsibility

All deliveries are handled by:

• UPS
• FedEx
• SpeeDee

These are independent carriers, and once they confirm delivery:

• We cannot override their status
• We cannot issue refunds or replacements without proper documentation
 • We do not have control over delivery conditions (porch, mailbox, front desk, etc.)

📍 What You Should Do First

Before contacting anyone, please:

• Check around your property (porch, garage, side door)
• Check with household members or neighbors
• Check with your building concierge or front desk
 • Review delivery photos (if provided by the carrier)

🔍 If You Still Cannot Locate Your Package

You must contact the carrier directly and immediately.

Required Steps:

• Contact UPS, SpeeDee or FedEx
• Request a Trace / Investigation Report
• Provide your tracking number
• Request that all communication be sent to you by email

📄 Required Documentation

Once you receive the Trace Investigation Report, you must forward it to us.

⚠️ This report is mandatory.

Without it:

• We cannot review your case
• We cannot file a claim
• We cannot offer any assistance

⚠️ Important Notice

• Claims without official carrier documentation will be automatically denied
• A “Delivered” scan is considered valid proof of delivery
• We are not responsible for unattended deliveries

💡 Recommendation (Very Important)

To avoid issues in the future:

• Ship to a secure location (workplace, business address, locker)
• Ensure someone is available at the time of delivery
 • Monitor tracking closely on delivery day

🔒 Final Reminder

By placing an order, you acknowledge that once a package is marked Delivered, it is considered successfully fulfilled.

Tracking updates are handled entirely by the carrier (UPS, FedEx or SpeeDee), and we do not control how or when scans are performed. 

📦 Why Tracking May Not Update

It is normal for tracking to pause while your package is in transit.

Packages often travel long distances between sorting facilities without being scanned, especially on ground shipments.

 

⏱️ Typical Update Timeframes

• Regional shipments (nearby states): updates usually appear within 1–2 business days
• Cross-country shipments: updates may take 2–4 business days to appear

 

⚠️ Delays May Occur During

Tracking updates may be slower due to:

• Severe weather conditions
• Holidays
• High-volume shipping periods (peak seasons)
 • Carrier network congestion

 

📍 Important

• A lack of tracking updates does not mean your package is lost
 • Most shipments continue moving even if scans are temporarily delayed

 

📱 What You Should Do

• Continue monitoring your tracking number directly on the carrier’s website
• Allow a few additional business days for updates
• Contact UPS, FedEx or SpeeDee directly if there has been no update after several days

 

🔒 Reminder

We rely on carrier systems for tracking updates and are unable to accelerate or modify tracking activity.

Sorry about that. Most missing items turn out to be in another box that hasn't arrived yet, so please do Step 1 first.

You have 3 business days after delivery to report missing items. After that, the warehouse can refuse the claim.

---

Step 1 — Check if another box is still on the way

Your order may ship from more than one warehouse, in more than one box. UPS and FedEx also split shipments on their own sometimes, with no warning.

Do these two things first:

1. Ask anyone else at your workplace or home who may have opened a box.

2. Check your tracking to see if all boxes have been delivered.

Your tracking numbers are in your shipping confirmation email, or on your order history page.

• UPS gives every box its own tracking number. When boxes ship together, tracking any one of them at http://ups.com shows the whole shipment — look for "Package 1 of 3."

• FedEx works the same way. Every box has its own number, and tracking one shows you the rest of the shipment.

• Important: if your order shipped from two different warehouses, those are two separate shipments and they will not show up under each other's tracking. Check every tracking number in your confirmation email, not just the first one.

If a box is still in transit, wait for it. Your items are most likely inside.

---

Step 2 — Email us the claim

If all boxes have arrived and items are still missing, copy the template below into an email and fill in every line.

Send to: info@CheapestClothing.com
Subject: Missing Items – Order #_____

Add more item blocks if you need them.

Where to find the brand, model number and color

They're all listed in your original order confirmation email. Copy and paste them from there — don't guess or describe the color in your own words. The warehouse matches on the exact model number and color name, and a claim that says "blue" instead of "Royal Blue" gets rejected.

We can't file your claim until every line is filled in. If anything is missing we have to email you back and ask, and that eats into your 3 days.

---

What happens after you email us

We file the claim with the fulfillment warehouse on your behalf and let you know as soon as they respond.

These are independent third-party warehouses. We don't control their claims process or their decisions, and their review does take into account whether you've filed a missing item claim before.

---

Need help with tracking?

• UPS: 1-800-742-5877, or the UPS Chat Assistant at http://ups.com

• FedEx: 1-800-463-3339 (1-800-GoFedEx), or the chat on http://fedex.com

Anything else, just reply to this email or write to info@CheapestClothing.com.

Choose one option

Option 1 – Keep them (fastest, and most customers choose this)

Keep the wrong items and pay only the wholesale price for them. As soon as we receive your payment, we immediately ship your missing items. You don't wait for a return and don't have to pack anything.

The items you keep don't go to waste. You can use them on your next customer order or keep them as stock on hand, so you're ready for the next job without having to reorder.

Option 2 – Return them

We send you a free return label. Your missing items only ship after the warehouse receives your return and restocks it, which takes 10–15 business days.

You never pay shipping on either option.

Then email us

To: info@CheapestTshirts.ca

Subject: Wrong Items – Order #_____

Copy this into the email and fill it in:

Option 1 or 2:
Order number:
Full name:

ORDERED: Brand / Model number / Colour / Size / Quantity
RECEIVED: Brand / Model number / Colour / Size / Quantity

Attach ONE photo of all the wrong items laid flat, with the tags and size labels showing.

If the list or the photo is missing, we can't start your claim.

What happens next

The warehouse checks your claim within 1–2 business days. We then email you the next step.

All claims are verified. A false claim gets your account suspended.

Editing an Order After It Has Been Placed

Order Modification Policy

Once an order is placed and payment is completed on our website, the order is immediately transmitted electronically to our independent third-party fulfillment warehouses for processing and shipping.

Because the warehouse systems are fully automated and process thousands of orders every day, they do not allow any modifications once an order has been submitted.

For this reason, it is not possible to edit or modify an order under any circumstances once it has been placed.

This includes changes such as:

• adding items
• removing items
• changing sizes
• changing colours
• changing quantities
• changing shipping information

Once the order enters the warehouse processing system, it cannot be stopped, edited, or adjusted.

Why This Policy Exists

We use large independent fulfillment warehouses to store inventory and ship orders.

This system provides several advantages:

• allows us to operate with very low operational costs
• allows us to offer extremely competitive wholesale pricing
• enables fast order processing and shipping

However, the trade-off is that we have no control over orders once they are submitted to the warehouse system.

The warehouses do not allow manual order changes, as doing so would interrupt their automated fulfillment workflow.

Important Reminder Before Checkout

To avoid issues, we strongly recommend that customers carefully review their order before completing checkout.

Please verify the following:

• all items you wish to purchase are included
• sizes and colours are correct
• quantities are correct
• the shipping address is correct

If additional items are needed after the order has been placed, a new order must be placed, which may result in additional shipping charges.

Cancelling an Order After It Has Been Placed

Order Cancellation Policy

Once an order is placed and payment is completed on our website, the order is immediately transmitted electronically to our independent third-party fulfillment warehouses for processing.

Because these warehouses operate using fully automated order processing systems, orders enter their fulfillment workflow immediately.

For this reason, orders cannot be cancelled once they have been placed.

The warehouses do not allow cancellations or modifications under any circumstances once an order has been submitted.

Why Orders Cannot Be Cancelled

As soon as the order is transmitted to the warehouse:

• the warehouse immediately begins the fulfillment process
• the warehouse immediately charges us for processing the order
• the inventory is allocated and removed from available stock
• the order enters the automated picking and packing system

Because of this automated workflow, the warehouse does not allow orders to be stopped, cancelled, or modified once submitted.

Important Notice

For this reason, it is not possible to cancel an order once it has been placed.

Please carefully review your order before completing checkout to ensure:

• all items are correct
• sizes and colours are correct
• quantities are correct
• your shipping address is correct

Why We Use This Fulfillment System

We partner with large independent fulfillment warehouses to store inventory and ship orders.

This system allows us to:

• maintain very low operational costs
• process orders quickly and efficiently
• offer extremely competitive wholesale pricing

However, the trade-off is that we do not have control over orders once they have been submitted to the warehouse system, including cancellations or modifications.

No.

CheapestClothing.com offers true wholesale pricing with no minimum order requirements.

You can purchase as little as one item and still receive our lowest available price — no bulk quantities, no tiers, and no restrictions.

Whether you’re buying one piece or hundreds, you get the same low price.

No.

CheapestClothing.com is built on a direct-to-consumer wholesale model, which means our pricing is already set at true wholesale levels from the start.

Unlike many suppliers that use tiered pricing or volume discounts, our prices are designed to be consistently low — no matter how much you buy.

💡 What This Means for You

• No need to buy large quantities to get wholesale pricing
• You can mix sizes and colors freely within the same order
• You can order as little as one item
• Pricing remains the same whether you buy 1 or 1,000 pieces

There are no bulk requirements, no pricing tiers, and no pressure to buy more.

🎯 Why This Matters

Most competitors require you to:

• Buy case packs
• Meet quantity thresholds
• Unlock better pricing tiers

We eliminate all of that.

👉 The price you see is already our lowest price.

🔍 Compare & Save

We encourage you to compare our pricing with other websites — you’ll quickly see the difference.

Our goal is simple:

Offer the lowest possible prices upfront, without complicated pricing structures or minimum order requirements.

No.

At this time, we do not offer tax-exempt purchasing or resale certificate processing.

💡 Why?

Processing tax-exempt accounts requires additional administrative handling, verification, and compliance procedures, which would increase operational costs.

To maintain our lowest possible pricing, we operate with a streamlined system and do not support tax-exempt transactions.

📌 What You Can Do

If your organization qualifies for tax exemption (e.g., nonprofit, reseller, or government entity):

• You may be able to apply for a tax refund or reimbursement directly with your state or local tax authority after purchase
• Requirements vary by state, so please check with your local agency for eligibility and procedures

🔒 Summary

Our model is designed to keep prices as low as possible for everyone — which means no tax-exempt processing.

No.

All orders must be paid in full at checkout.

💡 Why?

Offering credit terms (such as Net 15 / Net 30) requires additional administrative processes, risk management, and overhead.

To maintain our lowest possible pricing, we operate on a prepaid-only model.

🔒 Summary

To keep prices low for all customers, we do not offer credit accounts or payment terms.

No.

We do not accept bank transfers, Zelle, or any manual payment methods.

All orders must be completed using the secure online payment options available at checkout, such as:

• Credit cards
• Debit cards
• Apple Pay / Google Pay
• Shop Pay (if enabled)

💡 Why?

To ensure fast processing, security, and accuracy, all payments must be completed instantly through our automated checkout system.

Manual payment methods:

• Delay order processing
• Increase the risk of errors and fraud
• Require additional administrative handling

🔒 Summary

To keep orders fast, secure, and efficient, all payments must be completed online at checkout.

No.

At this time, we do not offer event sponsorships, partnerships, or product donations.

💡 Why?

Our business model is built around offering extremely low wholesale pricing to all customers, every day.

Because our margins are already very low:

• We are unable to allocate budget for sponsorships or donations
• We do not offer free or discounted products for promotional purposes

🔒 Summary

Instead of selective sponsorships, we pass the savings directly to all customers through consistently low pricing.

No, we do not offer promo codes or first-time discounts.

Our entire business model is built around offering consistently low pricing upfront, rather than inflating prices and then offering discount codes.

Many companies use promo codes as a marketing tactic — they increase their base prices and then provide discounts to make customers feel like they are getting a deal.

We take a different approach:

• Our prices are already discounted from the start
• No need for codes, coupons, or waiting for sales
• Transparent pricing on every order, every day

In most cases, even after applying promo codes from other websites, our prices are still lower.

We believe in real savings, not marketing gimmicks.

This means you can shop with confidence knowing that you are already getting the best possible price without needing to search for discounts.

No.

We do not offer free samples or special sample programs.

💡 Why?

Our business model is built around offering the lowest possible wholesale prices to all customers, with no minimum order requirements.

Because of this:

• 
  We already allow customers to purchase single items at wholesale pricing
  
• 
  There is no need to commit to bulk quantities to test products
  
• 
  Offering free samples or discounted sample programs would significantly increase operational costs
  

⚠️ Important

Providing free samples would require:

• 
  Additional handling and processing
  
• 
  Separate shipping and packaging
  
• 
  Increased labor and administrative costs
  

These costs would ultimately force us to raise our prices for all customers, which goes against our core mission.

📦 How to Order a Sample

If you would like to test a product:

👉 Simply order one unit directly from our website.

You will receive the exact same product that we ship for larger orders.

🔒 Final Note

Instead of offering free samples, we provide true wholesale pricing with no minimums, so every customer can order exactly what they need — even just one item.

I received a defective item. What should I do?

If your item has a manufacturing defect — a hole, a bad seam, a stitching or production flaw — you must email us within 7 days of receiving your order.

⚠️ Read this entire page BEFORE you take your photo or write your email.

You get one email and one photo. There is no second chance. If your claim doesn't follow the instructions below exactly, the warehouse will deny it, and it cannot be fixed, resubmitted or reopened.

---

Step 1 — Take the photo (do this first)

This is where most claims fail. Take your time.

You may send ONE photo. Not two. Not a photo plus a close-up. One.

That single photo must clearly show both of these things together:

• The defect

• The garment's size tag, with the size readable

A photo of only the defect will be denied. A photo of only the tag will be denied. Two separate photos will be denied.

How to take a photo that gets approved

1. Lay the garment flat on a plain surface in good light.

2. Pull the size tag out flat so the size is fully readable.

3. Fold or arrange the garment so the defect and the size tag are side by side in the same frame.

4. Take one photo from directly above, close enough that the size text can be read.

5. Check the photo before you send it. Can you read the size? Can you see the defect clearly? If not, take it again now — you can retake it as many times as you want, but you can only send one.

Do not crop, edit, filter, annotate, circle, or draw on the photo. Send the original image.

If more than one item is defective

All defective items must appear together in that same single photo, with each item's size tag visible, in the same single email. Do not send one email per item.

---

Step 2 — Send ONE email

Send to: info@CheapestClothing.com
Subject: Defect Claim – Order #_____

Copy the template below into your email, fill in every line, and attach your one photo.

Add more item blocks if needed. Everything goes in this one email.

Where to find the model number and color name: they're listed in your original order confirmation email. Copy and paste them exactly. Do not describe the color in your own words — "blue" instead of "Royal Blue" will not match the warehouse records.

Do not send a follow-up email. A second email — even to add information, correct a typo, or ask a question about the claim — counts as a second submission and the claim will be denied.

---

Your claim will be automatically denied if:

• More than one email is sent.

• More than one photo is sent.

• The defect and the size tag do not appear together in the same photo.

• The size tag is not clearly readable.

• Not all defective items appear together in the same photo.

• Any required information is missing.

• The instructions on this page are not followed.

Denied claims cannot be corrected, updated or resubmitted.

Before you hit send, check: one email, one photo, defect and readable size tag both visible, all defective items in that photo, every line of the template filled in.

---

Fraud prevention

To prevent fraudulent claims, the warehouse and the apparel manufacturers keep internal records of defect claims, submitted photos and claimant information. Every order is scanned, recorded and verified by automated warehouse systems before it ships.

As part of that verification:

• Submitted photos may be compared against previous defect claims.

• Duplicate or previously submitted images may be automatically flagged.

• Repeated or suspicious claims may be investigated.

Submitting a false, altered, misleading or fraudulent defect claim will result in immediate denial of the claim, permanent closure of your customer account, and a permanent ban from ordering on any of our websites or affiliated platforms.

These procedures protect both our customers and our suppliers, and they are part of how we keep our pricing as low as it is.

Minor marks that occur during manufacturing, handling, or shipping are not considered defects if they can be removed with simple spot cleaning.

💡 What You Can Do

In most cases, these marks can be easily removed using:

• Warm water
• Mild detergent or dish soap
• A stain remover (such as a stain removal pen)

⚠️ Important

• These types of marks are considered normal and temporary
• They do not qualify for replacement or refund
• The garment must be cleaned before determining if an issue exists

🔒 Why This Policy Exists

Replacing garments for small, easily removable marks would significantly increase operational costs and lead to higher prices for all customers.

To maintain our lowest possible wholesale pricing, we do not treat minor, washable marks as defects.

🔒 Final Note

If the mark can be removed with simple cleaning, it is not considered a defect.

Before you start — please read this first

We use third-party fulfillment warehouses across the United States to store and ship every order. That's how we keep our wholesale prices as low as they are. It also means the warehouses set the return rules, and we have to follow them exactly.

Returning an order costs you money. Before you request a return, understand what you'll get back:

• You pay the return shipping.

• A 25% restocking fee is deducted from your refund by the warehouse.

Example: you return $200 worth of shirts. The 25% restocking fee is $50, so your refund is $150. On top of that you paid roughly $20–$40 to ship the box back. Your actual return cost is around $70–$90.

If the amount is small, returning it may not be worth it. Please do the math before you start.

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Step 1 — Check that your return qualifies

Deadline: you must request your return within 28 days of your purchase date (the date you placed the order, not the date it arrived). Requests after day 28 cannot be accepted.

Condition: every item must be in 100% new, resalable condition:

• Unworn

• Unwashed

• Not wrinkled or creased

• Undamaged

• In its original packaging where applicable

Items that don't meet these conditions will be rejected at inspection.

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Step 2 — Email us to request an RMA

Send to: info@CheapestClothing.com
Subject: Return Request – Order #_____

Copy the template below and fill in every line.

Add more item blocks if needed.

Where to find the model number and color name: they're in your original order confirmation email. Copy and paste them exactly — "blue" instead of "Royal Blue" won't match the warehouse records and will hold up your request.

Once approved, we'll email you:

• Your RMA number (Return Merchandise Authorization)

• Your PO number

• The exact warehouse address to ship to

Do not ship anything before you receive these. A box that arrives without an RMA number cannot be matched to your order, and it will not be refunded.

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Step 3 — Pack the box

• Use a clean, sturdy box.

• Put a sheet of paper inside the box with your RMA # and PO # written on it.

• Write your RMA # and PO # on the outside of the box in thick black marker, large and legible.

Both numbers, inside and outside. This is how the warehouse identifies your box among hundreds of others.

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Step 4 — Ship it and send us the tracking number

• Ship to the warehouse address we gave you with your RMA approval — this is usually not the address your order shipped from originally.

• Use UPS or FedEx only.

• Email us the tracking number once you've shipped.

In-person drop-offs are not accepted. The warehouses are not open to the public and have no customer counter.

We recommend insuring the shipment. We are not responsible for return packages that are lost or damaged in transit.

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Step 5 — Inspection and refund

Expect roughly two to three weeks from the day you ship to the day the refund appears, depending on transit time and your bank.

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If your return is denied

Returns that don't meet the warehouse's condition standards are denied. Denied items are not shipped back to you and are donated to charity. The warehouse return department is not accessible to customers, so denied items cannot be retrieved.

This is why Step 1 matters. If you're not certain an item is in 100% new condition, don't include it in the return.

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Abuse and misuse

Any return or exchange found to be abusive, fraudulent, or made in bad faith will result in immediate account restriction and a permanent ban from future purchases.

By placing an order, you acknowledge and agree to these return policies and procedures.

Unfortunately, we do not offer exchanges.

All inventory is stored and shipped through independent third-party fulfillment warehouses, and their processing systems do not allow exchanges under any circumstances.

Because these warehouses operate using fully automated inventory and order processing systems, once items are shipped, they cannot be exchanged for different sizes, colors, or products.

❌ Why Exchanges Are Not Possible

The fulfillment warehouses we work with only support two types of transactions:

• Returns of unwanted items
• New orders placed separately

Their systems do not allow items to be returned and exchanged within the same order.

This policy is set by the warehouse and applies to all companies using their fulfillment services.

🔄 What To Do If You Need a Different Size or Color

If you need a different size, color, or product, the required process is:

• Return the unwanted item following the standard return procedure
• Once the return is processed, place a new order for the correct item

🏭 Why This System Exists

These warehouses process thousands of orders daily using automated systems.

Allowing exchanges would require manual handling and inventory adjustments, which would significantly slow down operations.

By using this efficient system, we are able to:

• Keep operational costs low
• Process orders quickly
• Offer extremely competitive wholesale pricing

We carry a wide selection of over 90 leading apparel brands across the United States, with thousands of products available.

Our catalog includes trusted industry names used by:

• Businesses
• Clothing brands
• Screen printers
• Events and organizations
• Individuals buying at wholesale prices

⭐ Popular Brands

Some of our most popular brands include:

• Gildan
• BELLA + CANVAS
• American Apparel
• M&O
• Shaka Wear
• Next Level
• Comfort Colors
• Hanes
• Rabbit Skins
• Q-Tees
• Richardson
• YP Classics
• Sportsman
• Valucap

…and many more.

🔍 Looking for More Brands?

To view our complete list of brands and products:

👉 Please visit our Brands section on the website.

🔒 Final Note

With over 90 brands and thousands of products, we offer one of the largest wholesale apparel selections in the U.S.

Fabric thickness is measured in ounces per square yard (oz/yd²).

👉 The higher the number, the thicker and heavier the fabric.

👕 T-Shirts

• Lightweight (4.0 – 4.5 oz)
– Soft, breathable, and ideal for warm weather
– Common for promotional or budget-friendly shirts

• Midweight (5.0 – 5.5 oz)
– The most popular option
– Balanced between comfort, durability, and price

• Heavyweight (6.0 oz and up)
– Thicker, more structured, and more durable
– Premium feel, often used for streetwear or high-end brands

🧥 Hoodies & Fleece

• Lightweight (7.5 – 8.5 oz)
– Lighter feel, good for layering or mild weather

• Midweight (9.0 – 10.0 oz)
– Standard weight, suitable for everyday use

• Heavyweight (11.0 oz and up)
– Thick, warm, and premium quality
– Ideal for colder weather and high-end garments

💡 Quick Tip

• Lower oz = lighter, softer, more breathable
• Higher oz = thicker, warmer, more durable

🔒 Final Note

Choosing the right fabric weight depends on your use:
budget, comfort, durability, and intended purpose.

These terms refer to how the cotton fibers are processed, which affects the softness, strength, and overall feel of the fabric.

👕 Carded Cotton

• More durable and cost-effective
• Slightly rougher texture
• Fibers are less refined and not fully aligned

👉 Common in basic or budget-friendly garments

👕 Ring-Spun Cotton

• Softer and smoother than carded cotton
• Stronger and more durable
• Fibers are twisted and refined for a better finish

👉 Most popular option for everyday apparel

👕 Combed Cotton

• Premium softness
• Extremely smooth and clean fibers
• Stronger, finer yarn with fewer impurities

👉 Used in higher-end or premium garments

💡 Quick Comparison

• Carded = durable + more affordable
• Ring-spun = softer + stronger
• Combed = softest + highest quality

🔒 Final Note

The more refined the cotton, the softer, smoother, and more premium the garment will feel.

Garments are produced in batches called dye lots during manufacturing.

Because each dye lot is processed separately, slight color variations can occur from one batch to another.

🎨 Why This Happens

Even when using the same color formula, small differences can occur due to:

• Fabric composition and fiber blends
• Dye absorption during production
• Temperature and humidity conditions
• Manufacturing equipment and timing

⚠️ What to Expect

• Shades may vary slightly between different orders
• Colors may not match exactly between different dye lots
• Variations are usually subtle but can be noticeable when items are compared side-by-side

📦 Important for Orders

• Orders containing large quantities or placed at different times may come from different dye lots
• We cannot guarantee exact color matching across separate orders or shipments

🔒 Important Notice

• These variations are normal in the apparel industry
• They are not considered defects
• Returns or claims based on slight color differences will not be accepted

💡 Recommendation

For best consistency:

• Order all required quantities at the same time
• Avoid placing multiple separate orders for the same color

🔒 Final Note

Slight color variation is a normal result of the dyeing process and is not a manufacturing defect.

Yes — some cotton garments may shrink slightly, especially after the first wash.

🧵 Why Shrinkage Happens

Cotton is a natural fiber that can contract when exposed to heat and moisture.

Even when garments are labeled pre-shrunk, a small amount of shrinkage can still occur.

📏 What to Expect

• Typical shrinkage is usually minor (around 3–5%)
• Shrinkage is more noticeable when using hot water or high heat drying
• Heavier fabrics may shrink less, while lighter fabrics may shrink slightly more

💡 How to Minimize Shrinkage

To reduce shrinkage and maintain garment size:

• Wash in cold water
• Use low heat or air dry
• Avoid high heat in dryers
• Follow the care instructions on the garment label

⚠️ Important

• Slight shrinkage is normal and expected with cotton garments
• It is not considered a defect
• Returns or claims due to normal shrinkage will not be accepted

🔒 Final Note

Proper washing and drying will help maintain the original fit and extend the life of the garment.

No.

Fruit of the Loom products are not currently stocked within the warehouse network that fulfills our orders.

📦 Why?

We operate through a network of independent third-party fulfillment warehouses across the United States.

Our product selection is based on the brands and inventory available within these warehouse systems.

At this time, Fruit of the Loom is not part of that network, and therefore is not available on our website.

🔍 What We Offer Instead

We carry a wide range of alternative brands that offer similar or better quality, including:

• Gildan
• Hanes
• Jerzees
• Next Level
• BELLA + CANVAS

…and many more.

🔒 Final Note

Our catalog is continuously evolving based on warehouse availability, allowing us to offer the best pricing and fastest shipping possible.

Why do Natural color t-shirts sometimes have small dots or fibers on them? Is this a defect?

Natural color t-shirts (such as Gildan 5000 Natural) are made using unbleached, untreated cotton fibers.

Because of this process, it is completely normal to see:

• Small brown or black specks
• Tiny fiber particles or lint
• Occasional natural cotton impurities

These are not defects and are a standard characteristic of natural cotton garments.

Unlike dyed or bleached fabrics, Natural color shirts go through minimal processing, which allows these natural elements to remain visible.

Please note:

• These specs are part of the fabric itself, not dirt or damage
• They are commonly found across all brands offering Natural cotton garments
• They do not affect the quality, durability, or printability of the product

If a perfectly clean and uniform appearance is required, we recommend choosing white or dyed colors instead of Natural.